Privacy
Privacy Policy
Your privacy is foundational to the 7MAGIC experience. This policy articulates how 7MAGIC collects, safeguards, and utilizes your personal data across our smart beauty devices, mobile solutions, and global digital storefront.
1. Information We Collect
We collect personal information that you provide voluntarily when engaging with our direct-to-consumer ecosystem—such as when purchasing a 7MAGIC device, registering your product warranty, subscribing to beauty updates, or contacting our concierge customer care.
Directly Provided Information
- Legal name, contact phone number, and verified email address
- Physical billing and verified delivery shipping destinations
- Transaction records and tokenized payment verification tokens
- Device serial numbers (S/N) and warranty activation records
- Customer support dialogue transcripts and inquiry attachments
Automated Technical Telemetry
- Hardware device metadata, browser architecture, and OS versions
- Truncated IP addresses, network carriers, and coarse geographic regions
- Session duration, referrers, clickstream sequences, and page journeys
- Encrypted session tokens, cookie identifiers, and local cache entries
2. How We Use Your Information
7MAGIC leverages the collected information strictly under lawful processing grounds (performance of a contract, legitimate business interests, compliance with statutory obligations, or your explicit consent):
- Order Fulfillment & Logistics: Processing orders, verifying address validity, orchestrating carrier tracking, and executing door-to-door delivery.
- Warranty Services & Authentication: Honoring our manufacturer warranty terms, validating genuine 7MAGIC hardware serial numbers, and providing replacement support.
- Customer Concierge Support: Diagnosing device issues, managing return authorizations, and answering technical questions via email or chat.
- Service & Experience Optimization: Analyzing site navigation bottlenecks to enhance speed, UI clarity, and multi-language accessibility.
- Fraud Prevention & Security: Detecting illicit bot traffic, preventing payment fraud, and mitigating cyber vulnerabilities.
- Consensual Marketing Communications: Delivering product release announcements, exclusive member offers, and styling tips (only where opt-in consent is provided).
3. Information Sharing & Disclosure
7MAGIC does not sell, rent, or monetize your personal data. We share your information exclusively with vetted third-party entities necessary to provide our products and services:
Payment & Fulfillment Partners
PCI-DSS certified payment processors (e.g. Stripe, PayPal, Google Pay) and bonded logistics carriers (e.g. DHL, FedEx, UPS) bound by strict confidentiality covenants.
Legal Compliance & Authority
When legally mandated by court order, statutory regulation, or lawful subpoena, or when essential to defend the safety, intellectual property, or legal rights of 7MAGIC.
4. Enterprise-Grade Data Security
We implement defense-in-depth technical, administrative, and physical safeguards designed to preserve data confidentiality, integrity, and resilience.
Standard Cryptographic & Infrastructure Protections
All traffic between your browser and 7MAGIC servers is secured with TLS 1.3 / 256-bit AES encryption. Financial transactions are tokenized with end-to-end PCI-DSS Level 1 compliance—raw credit card numbers are never stored on our local infrastructure.
- Strict role-based access controls (RBAC) with multi-factor authentication (MFA) for administrative staff
- Continuous cloud monitoring, distributed denial-of-service (DDoS) mitigation, and automated threat detection
- Automated data backup procedures with encrypted disaster-recovery protocols
5. Cookies & Tracking Technologies
Cookies and local storage objects help our storefront function seamlessly, authenticate cart states, and provide analytical insights into platform performance.
| Category | Classification | Functional Purpose |
|---|---|---|
| Strictly Necessary | Essential | Maintains cart contents, checkout sessions, security tokens, and currency preferences. |
| Analytical / Performance | Analytics | Provides aggregated, anonymous visitor telemetry to identify server load and load-speed bottlenecks. |
| Functional Preferences | Preferences | Remembers your locale selection, language preference, and interface display modes. |
| Marketing & Advertising | Optional | Enables relevant product recommendations on partner platforms based on prior site interactions. |
You may adjust your cookie preferences at any time via your browser settings. Disabling strictly necessary cookies may impede checkout completion.
6. Your Rights & Choices (GDPR / CCPA)
Under prevailing data privacy statutes—including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA / CPRA)—you are entitled to exercise the following statutory prerogatives:
Right of Access
Request comprehensive disclosure and a structured summary of personal data held regarding your identity.
Right to Rectification
Amend, update, or rectify incomplete, inaccurate, or outdated contact or shipping profile details.
Right to Erasure
Exercise the "Right to be Forgotten" and request deletion of personal records, subject to statutory retention laws.
Data Portability
Obtain an electronic copy of your provided records in a structured, commonly used machine-readable format.
Opt-Out of Marketing
Instantly unsubscribe from promotional newsletters with a single click in any email footer.
Restrict Processing
Contest data processing activities while verification assessments or disputes remain pending.
7. International Data Transfers
Because 7MAGIC serves discerning beauty customers across North America, Europe, Asia, and Oceania, your information may be processed across secure global cloud infrastructure.
Whenever cross-border transfers occur from the European Economic Area (EEA) or the United Kingdom, we rely on the European Commission's approved Standard Contractual Clauses (SCCs), adequacy decisions, or equivalent statutory instruments to ensure uniform protection.
8. Children's Privacy Protection
7MAGIC products and online storefronts are designed for adult consumers. We do not knowingly collect, solicit, or maintain personal information from children under the age of 13 (or under 16 within relevant European jurisdictions).
If we learn that a minor has provided personal information without verified parental consent, we will promptly expunge the data from our active databases. Parents or guardians may contact us directly to request immediate deletion.
9. Policy Modifications & Inquiries
7MAGIC periodically reviews this Privacy Policy to mirror technological evolution, legislative revisions, or updates to our device product lineup. Material modifications will be indicated by revising the "Last Updated" timestamp atop this document, accompanied by prominent notice where required by law.
Your continued use of our devices, applications, or digital storefront following the publication of revised terms constitutes recognition and acceptance of the updated practices.
Contact Our Privacy & Compliance Team
To submit an inquiry, request data deletion under GDPR / CCPA, or speak directly with our designated Data Protection Officer, please reach out via our dedicated compliance channel:
