Welcome to 7Magic

Privacy

7MAGIC DIRECT-TO-CONSUMER COMPLIANCE

Privacy Policy

Your privacy is foundational to the 7MAGIC experience. This policy articulates how 7MAGIC collects, safeguards, and utilizes your personal data across our smart beauty devices, mobile solutions, and global digital storefront.

Effective: January 15, 2025 Updated: March 2026 GDPR & CCPA Compliant
Section 01

1. Information We Collect

We collect personal information that you provide voluntarily when engaging with our direct-to-consumer ecosystem—such as when purchasing a 7MAGIC device, registering your product warranty, subscribing to beauty updates, or contacting our concierge customer care.

Directly Provided Information

  • Legal name, contact phone number, and verified email address
  • Physical billing and verified delivery shipping destinations
  • Transaction records and tokenized payment verification tokens
  • Device serial numbers (S/N) and warranty activation records
  • Customer support dialogue transcripts and inquiry attachments

Automated Technical Telemetry

  • Hardware device metadata, browser architecture, and OS versions
  • Truncated IP addresses, network carriers, and coarse geographic regions
  • Session duration, referrers, clickstream sequences, and page journeys
  • Encrypted session tokens, cookie identifiers, and local cache entries
Section 02

2. How We Use Your Information

7MAGIC leverages the collected information strictly under lawful processing grounds (performance of a contract, legitimate business interests, compliance with statutory obligations, or your explicit consent):

  • Order Fulfillment & Logistics: Processing orders, verifying address validity, orchestrating carrier tracking, and executing door-to-door delivery.
  • Warranty Services & Authentication: Honoring our manufacturer warranty terms, validating genuine 7MAGIC hardware serial numbers, and providing replacement support.
  • Customer Concierge Support: Diagnosing device issues, managing return authorizations, and answering technical questions via email or chat.
  • Service & Experience Optimization: Analyzing site navigation bottlenecks to enhance speed, UI clarity, and multi-language accessibility.
  • Fraud Prevention & Security: Detecting illicit bot traffic, preventing payment fraud, and mitigating cyber vulnerabilities.
  • Consensual Marketing Communications: Delivering product release announcements, exclusive member offers, and styling tips (only where opt-in consent is provided).
Section 03

3. Information Sharing & Disclosure

7MAGIC does not sell, rent, or monetize your personal data. We share your information exclusively with vetted third-party entities necessary to provide our products and services:

Payment & Fulfillment Partners

PCI-DSS certified payment processors (e.g. Stripe, PayPal, Google Pay) and bonded logistics carriers (e.g. DHL, FedEx, UPS) bound by strict confidentiality covenants.

Legal Compliance & Authority

When legally mandated by court order, statutory regulation, or lawful subpoena, or when essential to defend the safety, intellectual property, or legal rights of 7MAGIC.

Section 04

4. Enterprise-Grade Data Security

We implement defense-in-depth technical, administrative, and physical safeguards designed to preserve data confidentiality, integrity, and resilience.

Standard Cryptographic & Infrastructure Protections

All traffic between your browser and 7MAGIC servers is secured with TLS 1.3 / 256-bit AES encryption. Financial transactions are tokenized with end-to-end PCI-DSS Level 1 compliance—raw credit card numbers are never stored on our local infrastructure.

  • Strict role-based access controls (RBAC) with multi-factor authentication (MFA) for administrative staff
  • Continuous cloud monitoring, distributed denial-of-service (DDoS) mitigation, and automated threat detection
  • Automated data backup procedures with encrypted disaster-recovery protocols
Section 05

5. Cookies & Tracking Technologies

Cookies and local storage objects help our storefront function seamlessly, authenticate cart states, and provide analytical insights into platform performance.

You may adjust your cookie preferences at any time via your browser settings. Disabling strictly necessary cookies may impede checkout completion.

Section 06

6. Your Rights & Choices (GDPR / CCPA)

Under prevailing data privacy statutes—including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA / CPRA)—you are entitled to exercise the following statutory prerogatives:

Right of Access

Request comprehensive disclosure and a structured summary of personal data held regarding your identity.

Right to Rectification

Amend, update, or rectify incomplete, inaccurate, or outdated contact or shipping profile details.

Right to Erasure

Exercise the "Right to be Forgotten" and request deletion of personal records, subject to statutory retention laws.

Data Portability

Obtain an electronic copy of your provided records in a structured, commonly used machine-readable format.

Opt-Out of Marketing

Instantly unsubscribe from promotional newsletters with a single click in any email footer.

Restrict Processing

Contest data processing activities while verification assessments or disputes remain pending.

Section 07

7. International Data Transfers

Because 7MAGIC serves discerning beauty customers across North America, Europe, Asia, and Oceania, your information may be processed across secure global cloud infrastructure.

Whenever cross-border transfers occur from the European Economic Area (EEA) or the United Kingdom, we rely on the European Commission's approved Standard Contractual Clauses (SCCs), adequacy decisions, or equivalent statutory instruments to ensure uniform protection.

Section 08

8. Children's Privacy Protection

7MAGIC products and online storefronts are designed for adult consumers. We do not knowingly collect, solicit, or maintain personal information from children under the age of 13 (or under 16 within relevant European jurisdictions).

If we learn that a minor has provided personal information without verified parental consent, we will promptly expunge the data from our active databases. Parents or guardians may contact us directly to request immediate deletion.

Section 09

9. Policy Modifications & Inquiries

7MAGIC periodically reviews this Privacy Policy to mirror technological evolution, legislative revisions, or updates to our device product lineup. Material modifications will be indicated by revising the "Last Updated" timestamp atop this document, accompanied by prominent notice where required by law.

Your continued use of our devices, applications, or digital storefront following the publication of revised terms constitutes recognition and acceptance of the updated practices.

Contact Our Privacy & Compliance Team

To submit an inquiry, request data deletion under GDPR / CCPA, or speak directly with our designated Data Protection Officer, please reach out via our dedicated compliance channel:

Dedicated response guaranteed within 24–48 business hours